Where and how your Sibstar card can be used

• Where can my Sibstar card be used?
• Can I use my Sibstar card at a cashpoint (ATM)?
• Can I use my Sibstar card in gambling establishments?

Monitoring transactions

• How can I set up notifications on my phone?
• Where can I view my transactions?
• I don’t recognise a transaction. What shall I do?
• What do I do if I suspect fraudulent transactions?

Charges

• Will I be charged for using my card in shops?
• Will I be charged for using a cashpoint?

If your card is declined

• Why has my card been declined?
• Why was my card declined in a shop?
• Why was my card declined at a cashpoint?
• Why was my card declined online or over the phone?

Contactless functionality

• How does contactless work?
• Can I use my Sibstar card contactlessly?