Auto top up is a really useful feature and helps avoid those stressful 'card declined' moments at the checkout.
We all live busy lives and may sometimes forget to load our cards. Auto top up helps you out with this without compromising the protection we offer.
Auto top up works by automatically 'topping up' your Sibstar card to a pre-defined amount a spend pulls your card balance below this limit. When you set an auto top up amount, we will 'top up' your card - once a day.
Here’s how to do it:
- Log in to the Sibstar app
- Click ‘More’
- Click ‘Auto top up my Sibstar card’
- Click the toggle next to 'Auto top up'. If it's green, it's switched on
- In the box next to 'Set minimum card balance amount' enter the minimum amount of money you want to have on your card
- Click ‘Save’
- You're all done!
Example: You set your 'Minimum card balance' to £20. You make a purchase which pulls your card balance down to £10. With auto top up, Sibstar will automatically move £10 from your Sibstar account balance to your Sibstar card, bringing your card balance back to the minimum you set of £20.
Hint: Auto top up can only happen once a day, this is part of Sibstar's commitment to your security.