How do I...?

• How do I set up a Sibstar account and card?
• How do I get the Sibstar app?
• I’d like someone to help me manage my Sibstar account, is that possible?
• I am having trouble signing up. What shall I do?

A step by step guide

• A step by step guide to getting started with Sibstar

General requirements

• What type of phone do I need to have the Sibstar app?
• I don’t have a mobile phone. Can I still open a Sibstar account?
• I don’t have an email address. Can I still open a Sibstar account?
• My bank account is a joint account with my husband/wife/partner. Can I have a Sibstar card?
• Can both the Cardholder and Supporter have the Sibstar app?

Our fees

• How much does Sibstar cost?
• What do I get for my monthly subscription fee?
• How do I pay for Sibstar?
• Can I use my Sibstar card abroad?