Setting limits on how and where you can use your Sibstar card is one of the best things about our cards. It’s how we help you manage your money more safely.
To set spend limits:
- Go to ‘Limits’ in your Sibstar app. You’ll find this on the green bar at the bottom of your app
- To change your spending limits, select the pencil icon at the top right of your screen
- Type in the amount of money you want to set as a limit. '0' means no money can be spent - you will need to enter an amount here if you wish to use your card
- Click ‘Save limits’. Your new limits are now set!
- These can be changed at any time and the changes are effective immediately
To set how your card can be used:
- Go to ‘Limits’ (green bar at the bottom of your app)
- Scroll down to ‘Card usage’
- You can toggle on / off where/how you’d like to use your card
If the toggle is green, your card is active. For example, if the toggle is green against 'Cashpoint withdrawal', your card can be used at a cashpoint. If the toggle is grey you will not be able to use it at a cashpoint. These can be changed instantly, at any time.
Hint: Limits do not roll over - if you set a £50 daily limit, this will start afresh every day.
Hint: If your limits display as '£0' this means that your spending is set at zero, i.e. it cannot be used to make payments.
Note: When you set or change your monthly limits, they will take effect on the first day of the following month.